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Senior Market Research Managers are responsible for the delivery of market research projects and programmes, with project management or project direction responsibility. The successful candidate will supervise the work of market research analysts and will build effective working relationships with other teams in Ofcom. Senior Research Managers are responsible for ensuring that projects objectives are specified and agreed and that procurement and other relevant processes are followed to deliver projects.
Working within MSOM
- MSOM’s work straddles a number of parallel workstreams and policy areas including Media Literacy; Online Harms; VSP regulation; upcoming Online Safety duties; and is involved in ongoing engagement with internal and external stakeholders in the form of meetings and events.
- In research terms, MSOM has the licence to explore new or uncovered areas or topics, and adopt new or innovative techniques. MSOM research is focused in particular on online user experiences, and how to explain and illustrate these in compelling, ground-breaking ways.
- This role will help scope the strategic and policy dimensions of the MSOM research programme.
This role will focus particularly on the expanding area of internet and technology policy, with a specific focus on Ofcom’s work in relation to Online Safety. It will include cultivating relationships with regulatory counterparts in other countries, and with relevant international bodies and stakeholders. The aim is not only to better understand and influence policy developments internationally, but also to contribute to Ofcom’s policy thinking by reflecting international thinking and developments and ensuring that the international perspective continues to inform the organisation’s work.
This role will involve travel within and outside continental Europe, if/when business travel resumes in the context of Covid.
Registry Team Leaders oversee the provision of end-to-end operational support to individual project teams across Ofcom, ensuring Ofcom’s information gathering processes are carried out efficiently and to agreed timings.
The Director of Strategy & Policy is a critical role within Ofcom with the purpose of developing and leading our understanding of the strategic direction of the communications and media sectors that we regulate. The pandemic has underlined the importance of communications services to our daily lives, accelerating underlying trends but also increasing the uncertainty as we look forward. This is a key senior role in helping the organisation to identify strategic themes across all of Ofcom’s work, through horizon-scanning, particularly drawing on commercial insight and industry developments.
In December 2020, the UK Government decided to appoint Ofcom as the new regulator for an online safety regime. These new responsibilities, alongside new duties in telecoms security, build on Ofcom’s existing powers for video-sharing platforms and constitute the most significant expansion of its remit since Ofcom was formed in 2003. Preparing for them, and the increasing transition of content and communications services online more generally, is at the heart of Ofcom’s strategic priorities in 2021 and beyond. In order to ensure that communications work for everyone in an increasingly online world, Ofcom needs to have a deep understanding of commercial strategies and the development of online platforms to identify where issues may arise in coming years.
The Director of Strategy & Policy will be responsible for leading our strategic thinking across our market sectors, driving forward and embedding a deep understanding of commercial strategy, drawing from our consumer research and market intelligence teams, and engaging closely with strategy and business leads in industry. The role will involve working closely with the other Directors of Strategy & Policy, as well as technology and economics colleagues, to engage holistically in horizon-scanning and to develop the strategic priorities for Ofcom.
The role will also include leading work in new policy areas emerging for the organisation, directing cross-cutting or edge-of-remit strategic projects.
The role will lead and champion effective collaborative working in a range of policy and operational areas, as well as supporting change within and across the Strategy & Research Group. In addition, as part of Ofcom’s Senior Leadership Group, the role will support the effective leadership, management and development of colleagues across the Group and wider organisation.
We strive to be a centre of excellence in the field of regulatory communications law and competition law. We also conduct litigation on behalf of Ofcom, working with specialist Counsel to defend and enforce our decisions in the Competition Appeal Tribunal, High Court and appeal courts.
Recent examples of matters that members of the legal team have advised on include: competition law investigations, telecoms market reviews, spectrum auctions, mobile spectrum policy, regulation of broadcast content and licensing, matters relating to the performance of the BBC, and the future of postal services.
This role will support the delivery of our data strategy and growing data agenda by bringing an open mind and strong intellectual curiosity to develop our data analysis capability. Identifying and solving complex business problems with data science and ensuring that we continue to innovate and leverage our data.
We are looking for talent to join a central team that can work with all areas of regulatory work, assisting and working alongside colleagues across the organisation, including those working on the new online safety regime. by, exploring the application of deep learning for anomaly detection, combining social media analysis and natural language processing to understand issues affecting consumers or developing new ways to visualise and interact with our geospatial data.
The Online Safety Operational Lead is responsible for working across multiple areas of Ofcom to design and embed the most appropriate organisation design to ensure readiness for our new responsibilities in making the UK one of the safest places to go online. This role is primarily a Business Change role working closely with a wide range to:
- Lead on creation of the end state organisational design
- Be responsible for planning the change necessary to achieve that end state
- Ensure operational and corporate functions understand how the regime will operate
- Bring together disparate operational disciplines, ensuring that change is coordinated across all areas
- Undertake extensive stakeholder management both within Ofcom and externally
- Consider all aspects of operational readiness and ensure required activity is embedded within teams to enable them to successfully run the new regime
- Work with communications colleagues to promote awareness and adoption
Teams are located at several UK sites with a particular focus on creating a new technology centric hub in Manchester, from which we’d like this role to be based.
The global communications industry is continuing to change at breakneck speed. As the UK’s communications regulator, Ofcom is at the heart of a sector which not only impacts everyone’s lives but also plays a leading role in the UK economy.
The Market Research and Market Intelligence teams are the source of critical information and insight within Ofcom, providing data and analysis on the communication industries. They sit within the Strategy and Research Group and provide first-class analysis and insight of UK communications market developments that serve as the evidence base for Ofcom’s policy and regulatory work. We work collaboratively with other Ofcom teams and with external stakeholders to deliver Ofcom’s objectives. Our work includes leading the delivery of Ofcom’s annual Communications Market Report, Online Nation Report, Media Nations Report and advising on the development and analysis of consumer research surveys as well as new and innovative data sources.
Associates in the Market Research and Market Intelligence teams are empowered to display strong analytical skills, excellent communication skills and the ability to work collaboratively. They provide high quality analysis of communications market data, including leading pieces that shape Ofcom’s long-term thinking and strategy. The role includes drawing insights from large data sets and delivering high quality internal and external publications.
The Data Solutions Architect works closely with ICT and the Data Innovation Hub. You will architect, design, implement and oversee the operations of data solutions that empower data professionals to efficiently and effectively deliver their work.
Candidates will exhibit critical thinking skills, the ability to synthesize complex problems, and have relevant skills and experience for enabling the transformation of data to create solutions that add value to a myriad of business requirements. You must have a deep understanding of the full data lifecycle and the role that high-quality data plays across applications, machine learning, business analytics, and reporting.
You will lead the design and development of solution architectures in response to business requirements. This includes identifying and evaluating alternative architectures, their trade-offs in cost, performance and scalability. And ensuring that the relevant technical strategies, policies, standards and practices (including security) are applied correctly. The end to end solution will be fit for purpose – i.e. meet the needs of business, the agreed requirements, and support the strategic direction of Ofcom.
Work with IT teams, business analysts and data analytics teams to understand data consumers’ needs and develop solutions
By maintaining your knowledge of emerging trends in data usage, tools and analysis techniques you will support our on-going development activities and continually promote data innovation as a means to achieve the business outcomes for specific Groups, and Ofcom.
You will need to be self-motivated, an effective communicator and have a collaborative delivery approach. You will work in a collaborative cross-functional environment and interact with the full spectrum of colleagues (data engineers, data analysts, data scientists, operational support and policy makers), and you will need to inform and influence senior managers.