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Ofcom is the independent regulator and competition authority for the UK communications industries. Ofcom regulates the TV, radio, fixed-line telecoms, mobile telecoms and postal sectors, plus the radio spectrum over which wireless devices operate. Since April 2017 it has also been the regulator of the BBC. The sectors it regulates have seen and continue to see rapid change. This is in the form of the deployment of faster broadband networks or the uptake of new TV services and devices which are rapidly becoming common for many consumers. This serves to make Ofcom a stimulating place to work for those looking for an intellectually engaging environment.
Reporting to the Chief Executive this is a new role which will have overall responsibility for ensuring that Ofcom remains at the forefront of understanding the implications of technology developments across the telecoms and media sectors. The role will lead our central technology team as well as acting as head of profession for our broader community of technologists who perform a range of roles in teams across the organisation. This position will provide an important challenge function helping to consider the important and varied technology related issues which are major part of Ofcom’s policy work.
Ofcom has retained Russell Reynolds Associates to assist with this appointment. For further information about the role, prior to applying, please telephone Russell Reynolds on +44207 830 8067.
To apply, please send your CV together with a brief supporting statement (no more than two sides of A4) highlighting your experience and skills against the requirements of the role to: email@example.com . Please quote the role title and assignment code 1805-050L in the subject heading of the email.
Ofcom is partnering with Women Returners to offer a new Returners Programme which will support talented individuals back into work after an extended career break of two or more years.
About the Ofcom Returners Programme
The programme offers successful applicants a paid placement of 6 months, starting in September 2018, with the possibility of transitioning into a permanent role. Roles are based predominantly in London, and there is also the opportunity to be based in Edinburgh. A range of flexible working options are available, dependent on the role.
Ofcom has a wide range of mid to senior level roles available for experienced professionals. You will be placed in an area which matches your professional experience. To support you back into the workplace, you will receive coaching from Women Returners, a mentor from within Ofcom and opportunities to network across the organisation. You will receive a competitive package of pay and benefits during the programme.
Ofcom is the communications regulator in the UK. It regulates the TV, radio and video-on-demand sectors, fixed-line telecoms (phones), mobiles and postal services, plus the airwaves over which wireless devices operate. Ofcom makes sure that people in the UK get the best from their communications services and are protected from scams and sharp practices, while ensuring that competition can thrive. Its duty to further the interests of citizens and of consumers, where appropriate by promoting competition, is at the heart of everything Ofcom do. Right now, people are changing their attitudes and preferences, and transformative technology is changing our experience and expectations of communications. This is an exciting time to be at the heart of this fast-moving sector.
Ofcom’s aim is to empower colleagues to undertake interesting and important work and they are committed to investing and supporting people to achieve their full potential. Ofcom’s culture is centred around four key values: Excellence, Collaboration, Agility and Empowerment. Ofcom promotes a work-life balance and encourages colleagues to work in a flexible way that balances both organisational and individual needs. Having recently moved to a new agile environment, Ofcom employees work in a way that suits them and which delivers excellent results.
This role will require you to provide strategic technical insights and advice so that Ofcom’s policy position and approach to regulation ensures that consumers can benefit from new technological innovation in communications networks delivering a wide range of consumer and business services. We are looking for a self motivated and flexible technologist who can provide thought leadership on the current and emerging communications eco-system, with particular emphasis on fixed networks at both core and access level and the full range of services they can deliver, including PSTN replacement voice through to IPTV. You will need to be capable of leading cross-disciplinary project teams involving: market, policy, economic and legal specialists as well as being a senior specialist yourself in larger scale across Ofcom projects. You will need excellent written and oral presentation skills with an ability to communicate clearly to a senior none technical audience.
We are seeking experienced senior policy managers to drive the delivery of Ofcom’s consumer policy programme and improve consumer outcomes in communications markets.
The role of the Consumer Policy team, which is part of Ofcom’s Consumer Group, is to identify and respond to consumer problems by developing policy to empower and protect consumers so that:
- there is widespread availability of key services;
- consumers have clear and accessible information to make informed choices about the services they buy;
- there is easy switching between providers so consumers can act on their choice;
- there is additional, targeted support for consumers who struggle to engage, especially those who are vulnerable; and
- consumers are protected when things go wrong, including intervening with regulation where we think this can make a significant difference to consumers.
Policy-making is a vital part of what we do at Ofcom. It involves understanding a problem and designing options and solutions to solve it. We know that great policy-making involves bringing together expertise to get the best result.
Reporting to the Finance Business Partner, the Finance Analyst will work closely with the Senior Finance Analyst and the activity managers, PMO and management team of an assigned Group. They are responsible for conducting a range of activities including budgeting, modelling, forecasting, analysis and reporting. The role will monitor actual outcomes and variances against budget and/or forecasts. This role also provides first line support/cover for the Senior Finance Analyst.
Ofcom’s ICT has implemented a partnering strategy to deliver its services by outsourcing a number of activities, specifically around the technical support and operations. Ofcom retains the overall management and accountability for Ofcom ICT services and works collaboratively with its partners to deliver as a single ICT team to the Ofcom business.
The outsourcing strategy is driven by value for money, skills and know-how to deliver excellent user experience and maintain high levels of customer satisfaction.
This role sits within the ICT Programme and Transformation Management who are responsible for:
- Delivery of Programmes and Projects
- Administration of Programme delivery
- Progress, pipeline and demand management of all ICT projects
We are seeking a Senior Associate to drive the delivery of Ofcom’s consumer enforcement programme and improve consumer outcomes in communications markets. Enforcement is a vital part of what we do at Ofcom. We know that effective enforcement involves bringing together expertise to get the best result.
Reporting to Ofcom’s Head of Security and Resilience and working closely with Ofcom’s internal IT and Information Security teams, you will be responsible for implementing and maintaining a cyber assurance scheme that is being introduced across the Communications Provider (CP) community.
You will establish yourself as the lead on operating the scheme and will become closely involved in policy development and investigation when breaches or incidents occur.
Reporting to Ofcom’s Director, Network Infrastructure and working closely with Ofcom’s internal IT and Information Security teams, you will be responsible for monitoring developments in network security risks, developing strategy and policy options to discharge Ofcom’s responsibilities, and implementing and maintaining a comprehensive reporting, investigation and enforcement programme spanning all aspects of Ofcom’s role in network security and resilience. This will include a new cyber assurance scheme that is being introduced across the Communications Provider (CP) community.
You will establish yourself as the lead on developing and operating the programme and will become closely involved in policy development and investigation when breaches or incidents occur.
Ofcom is the independent regulator and competition authority for the UK communications industries. This role sits in the Spectrum Group at Ofcom (SG) which is responsible for providing access to the electromagnetic spectrum that enables all types of technologies from TV to mobile, from satellite to Wi-Fi, from Bluetooth to wireless cameras.
As an integral part of the Spectrum Group Management Team, you will be responsible for leading the work that develops our spectrum policy. The work our of Spectrum Policy group is divided roughly between operation, maintenance and development of the spectrum authorisation framework, with significant policy projects which are about changing the current framework or pattern of spectrum through use of:
- Releasing unused spectrum
- Reforms to ease changes in use and improve incentives
- Specific interventions to increase the value of spectrum
- Driving greater incentives for efficient use by the public sector
This is an opportunity to help shape the way we manage one of the UK’s most important resources for wireless communications – the radio spectrum.
You will work as part of a Business Support function within the Spectrum Services team.
The key functions of the team are: Procurement, Asset Management, Equipment Calibration & Repair, Fleet Management, Mast Site Administration and ad hoc general business support to the wider Spectrum Group.