Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio. We also oversee the universal postal service, look after the airwaves used by wireless devices, and also help to make sure people don’t get scammed and are protected from bad practices. We have recently taken on the regulation of video-sharing platforms, and we are preparing for a role in protecting people from online harms. Protecting consumers is at the heart of what we do.
Our culture is clear - we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom. We focus not only on what we do, but how we do it. We pride ourselves on being an organisation of people who genuinely care about helping others.
The ICT Senior Project Manager is a key interface with the Business, who provides end to end management of multiple technical and business related ICT projects that are based on the Workday platform. In this role you will build and leverage strong relationships with the prime ICT outsourcing partner and third party suppliers to manage and successfully deliver controlled projects into the organisation, ensuring that key business outcomes are achieved.
You will lead delivery of a portfolio of projects to support our Finance and People (HR) teams in their Business and workforce management activities. As we move to a more agile delivery approach, the portfolio will be blend of large and small projects which will be delivered alongside ongoing change requests. You will lead an end to end value stream, or product portfolio, and bring together a virtual team comprising Business Owners (product manager), Business Analysts (product owner), DevOps team (scrum master) and service management colleagues.
You will develop and present a business case, prioritised within the overall portfolio and pipeline of projects, deliver all phases of the project while remaining focused on the expected business benefits and outcomes.
You will ensure that all project elements are considered including those beyond the technical delivery aspects e.g. commercial or legal considerations, user adoption, training and business transformation.
Experience of delivering a broad range of Workday modules is required.
Ofcom’s ICT has implemented a partnering strategy to deliver its services by outsourcing a number of activities, specifically around the technical support and operations. Ofcom retains the overall management and accountability for Ofcom ICT services and works collaboratively with its partners to deliver as a single ICT team to the Ofcom business.
The outsourcing strategy is driven by value for money, skills and know-how to deliver excellent user experience and maintain high levels of customer satisfaction.
This role sits within the ICT Programme Delivery team who are responsible for:
Ofcom ICT Project Delivery team has aligned key skills required for this role to the industry standard Skills Framework for the Information Age (SFIA) V7. It is assumed that candidates are competent in all skill levels lower than the ones defined for this role.
Knowledge and experience of delivering a broad range of Workday modules is required.
The Senior ICT Project Manager is accountable and responsible for aspects of the following key service process:
Business Change Implementation: SFIA Code: PGMG; SFIA Level 6
Business Change Implementation: SFIA Code: PRMG; SFIA Level 6
Business Change Management: SFIA Code BENM; SFIA Level 5
Systems Development: SFIA Code DLMG: SFIA Level 5
Skills Management: SFIA Code ETMG: SFIA Level 5
People Management: SFIA Code PEMT; SFIA Level 4
Stakeholder Management: SFIA Code RLMT; SFIA Level 6
A demonstrable interest in IT and project management is required.
The following training is desirable:
ll competencies at Principle Level are applicable, as defined by Ofcom HR on the Loop. Particular focus is given to the following ones:
Planning, Project & Programme Management
Problem Solving & Analysis
Knowledge & Expertise
Ofcom is a forward-thinking, inclusive employer and recognises the value of diversity to truly “make communications work for everyone”. Here at Ofcom, our vision is to ensure people are part of an environment when they can truly strive and be themselves, therefore we aim to recruit from the widest pool of candidates possible – irrespective of social background, ethnicity, sexual orientation, gender or disability. We are an organisation that strives to be truly representative of the whole of the UK and our aim is to be an employer of choice for everyone.
We champion flexible working and so wherever possible we support flexible working patterns including job shares.
As a Disability Confident employer, we guarantee to interview disabled applicants who meets the minimum selection criteria of the role as outlined in the job specification, if applicants would like to be considered under this scheme. We pride ourselves on ensuring all candidates are treated fairly throughout the application and selection process including making our process as accessible as possible. You can find more information on the scheme here. https://www.ofcom.org.uk/about-ofcom/jobs/disability-confident-scheme
Should you require any adjustments to be made, please do contact us directly at email@example.com