Ofcom is the regulator for the communications services that we use and rely on each day.
We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio.
We also oversee the universal postal service, look after the airwaves used by wireless devices, and also help to make sure people don’t get scammed and are protected from bad practices.
We have recently taken on the regulation of video-sharing platforms, and we are preparing for a role in protecting people from online harms. Protecting consumers is at the heart of what we do.
Our culture is clear - we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom.
We focus not only on what we do, but how we do it. We pride ourselves on being an organisation of people who genuinely care about helping others.
The focus of this role is to establish & assess compliance to architecture & design ‘best practice’ guidance for telecommunications network infrastructure & service providers. A mix of pro-active and re-active (incident) assessment will require a fairly broad technical understanding across: fixed, mobile, voice/VoIP/IMS, and IP/MPLS/transport networks & services. The role includes keeping up to date with new technology evolution & real implementations to update guidance for communications providers and assess whether they have built their networks & services in a robust, reliable, and secure way.
Whilst some telecoms technologies are long established, new & innovative technologies continue to emerge. The way these new technologies are configured & managed also continues to evolve to match the increasing consumer demand for broadband capacity and a better quality of experience. These include the rollout of fibre & other gigabit-capable technologies, wireless access networks (both 3GPP & non-3GPP-based), transition from PSTN to VoBB/VoLTE/VoNR and other IP telephony services, evolution of network functions to virtualised cloud-native architectures, and a wide range of software defined/controlled & automated network elements.
Diversity and Inclusion
Ofcom is a forward-thinking, inclusive employer and recognises the value of diversity to truly “make communications work for everyone”. Here at Ofcom, our vision is to ensure people are part of an environment when they can truly strive and be themselves, therefore we aim to recruit from the widest pool of candidates possible – irrespective of social background, ethnicity, sexual orientation, gender or disability. We are an organisation that strives to be truly representative of the whole of the UK and our aim is to be an employer of choice for everyone.
We champion flexible working and so wherever possible we support flexible working patterns including job shares.
As a Disability Confident employer, we guarantee to interview disabled applicants who meets the minimum selection criteria of the role as outlined in the job specification, if applicants would like to be considered under this scheme. We pride ourselves on ensuring all candidates are treated fairly throughout the application and selection process including making our process as accessible as possible. You can find more information on the scheme here. https://www.ofcom.org.uk/about-ofcom/jobs/disability-confident-scheme
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